RCA Position Description
Residential Community Advisor (RCA) Position Description:
The Office of Residential Life is responsible for translating the overall philosophy and objectives of the Illinois Wesleyan University residence hall program into a practical and meaningful set of services, activities and programs for students living within the university- owned residence halls. The RCA represents the Office of Residential Life and works to promote an environment that fosters educational and personal growth. Interpretation of the University, its purposes, objectives and standards is a vital function of the Residential Community Advisor position. The main functional responsibilities of this position include supervision of the hall desk, serving as a role model to staff and residents and assisting the Area Director of that hall. It is the intent of the Office of Residential Life to have one Residential Community Advisor in each traditional residence hall. The Residential Community Advisor positions will be filled and placed before RA or FYRA Selections are made.
Responsibilities:
Educational & Personal Growth
- Attend and actively participate in Spring, Fall and Winter Trainings and staff developments throughout the year.
- Serve as a helper and resource to students in fostering growth and development within individual and group contexts, especially assisting students in making wise choices through using effective decision-making skills.
- Mentor building staff on in-hall responsibilities including, but not limited to, hall desk procedures, duty, round, and emergency procedures
- Provide a variety of active and passive programming opportunities targeting residents, staff members and desk staff in compliance with the approach and structure of the ORL programming model.
- Complete, as directed, community-building activities for residents.
Crisis Response
- Assume on-duty coverage responsibilities for the hall on a rotating basis with other Residential Life staff members.
- Assume campus-wide on-duty weekend coverage one or two weekends per semester.
- Perform necessary functions in the absence of the Area Director; for example, facilitating staff meetings, coordinating crisis situations, and making appropriate referrals.
Desk Supervision
- Prepare and maintain the desk from Fall opening through May Term
- Create and maintain Desk theme. Distribute door decorations to desk aides.
- Supervise desk staff, including hiring and re-hiring, facilitating training and meetings, organizing and calculating time cards, semesterly evaluation and disciplinary action
- Maintain desk supplies such as change lockouts, stamps, supplies, stocked paperwork, hall-specific logs, and coordinate other hall-specific desk-provided services
- Update desk and lobby bulletin boards as appropriate
- Provide for periodic and random checks to assess desk services
Administration
- Assist Residential Life staff members in the check-in and check-out process of residents at the beginning and end of each semester; assist Residential Life staff members in closing and opening residence halls during vacation and holiday periods.
- Participate in weekly staff meetings scheduled throughout the year.
- Complete administrative work in a timely manner. Administrative duties include, but are not limited to: facilitating staff meetings, distributing and collecting information, submitting maintenance requests, completing weekly reports, updating duty logs, and posting flyers.
Departmental
- Implement, with other residence hall staff, the philosophy and objectives of the IWU residence hall program as outlined and explained by the Office of Residential Life.
- Serve as a paraprofessional on one Office of Residential Life committee: First Year Experience, Selection, Training, Recognition.
- Represent the Office of Residential Life and other Student Affairs staff by promoting good communication between all segments of the University community.
- Act as a source of continuing student orientation to the University; contribute to the success of Turning Titan
Orientation
- Participate in yearly processes such as staff selection, housing selection, and any professional staff search.
- Attend University Convocations and other campus functions of notable significance.
- Assume other responsibilities related to the residence hall program as assigned by the Area Director or the Office of Residential Life.
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Jermaine Ferguson - Director, Office of Residential Life
Department - Residence Halls-operations